ClassQuill Support
We're here to help. Reach out any time.
Contact us
For any questions, account issues, or technical problems, email us at: [email protected]
We typically respond within 1 business day.
Common questions
How do I add tutors to my account?
Go to Organisation → Tutors → Invite Tutor and enter their email address. They'll receive an invitation to join your ClassQuill organisation.
How do I invite students and parents?
From your dashboard, go to Students → Add Student and enter the student's details. You can then send a parent invite from the student's profile page.
How does billing work?
ClassQuill charges per tutor seat on a monthly or annual basis. You can view and manage your billing from Settings → Billing. Invoices are emailed automatically each billing cycle.
How do I cancel my subscription?
Go to Settings → Billing → Cancel Subscription. Your account remains active until the end of the current billing period. Email [email protected] if you need help.
I forgot my password.
Click Forgot your password? on the login screen and we'll send a reset link to your email.
How do I delete my organisation?
Email [email protected] with your organisation name and we will permanently delete your account and all associated data within 30 days.
Free trial and student accounts
Is there a free trial?
Yes. Every plan starts with a 30-day free trial and no card is required.
Do students pay for an account?
No. Students are free. Billing is per tutor seat.
Getting set up
New to ClassQuill? Most people set up in this order:
- Invite your tutors from Organisation → Tutors → Invite Tutor.
- Add your students from Students → Add Student.
- Send each family a parent invite from the student's profile page.
- Check your plan and invoices in Settings → Billing.
Before you email us
You will get an answer faster if your message includes:
- Your organisation name and the email address on the account.
- What you were trying to do and what happened instead.
- The page you were on, and a screenshot if you have one.
Thinking about ClassQuill rather than using it already? You can book a demo, see pricing, or read how billing, invoicing and payroll work.
About ClassQuill
ClassQuill is tutoring management software for tutoring businesses and independent tutors. It combines scheduling, billing, invoicing, payroll, progress reporting, and parent/student messaging with a built-in learning platform — so your business runs in one place.
Built by Brandon Collis and Will Pascalis — classquill.com
ClassQuill · Victoria, Australia · [email protected]