Proof you're good, from the people you taught
Every lesson can ask the family how it went — privately, for you. The ones happy to say so publicly become the ratings on your profiles, your public page and your own website. And your centre gets a real blog on its own domain, so families searching can find you at all.
Asked while the lesson is still fresh
When a lesson ends, a short review is waiting for the student and the parent the next time they open ClassQuill — a star rating, a tap or two for what went well and what didn't, and a comment if they feel like leaving one. Nothing to set up, no campaign to build, and nobody's inbox gets another email. They can change their answer for a week, and it stops asking after a month.
Anonymous to the tutor. Named to you.
A tutor sees their rating, their tag counts and the words — never who wrote them, and no individual entries at all until three people have rated them, so nobody is identifiable after a quiet week. You get the attributed version under Analytics, with anything two stars or below pulled to the top. A four or five star rating reaches the tutor straight away; anything lower waits until nine the next morning, their time.
The ones happy to say so publicly, say so publicly
A reviewer ticks a box to show their comment, and only then does anyone else see it — on the tutor's profile and your organisation's public page, under a first name and last initial, because plenty of the people writing them are children. A rating appears once at least three people have left one, so a single rough night never defines a tutor. You can switch public reviews off for the whole organisation. What you can't do is delete the one you'd rather nobody read — which is the only reason a stranger should believe the rest.
On the website you already have
Paste one line into your Wix, Squarespace, WordPress or hand-built site and your published reviews render there — stars, name, comment, date — restyled to sit in your page rather than break it. New reviews appear on their own. No plugin to install, no exporting, and no screenshot of a testimonial from two years ago.
News that reaches the one-to-one students too
Term dates, a closure, a new class starting — write it once and it lands in-app for everyone you teach, including the private students who were never in a classroom and were never on a mailing list. They get a notification, and the post stays under News so they can find it again in three weeks when they've forgotten.
And a real blog, on your own address
Tick the second box and the same post publishes to your own site — yourcentre.classquill.com, or a domain you already own. It's a proper page with its own title, description and canonical URL, built on the server so a search engine reads it as written, in a sitemap that keeps itself current. Writing about your subject is the half of getting found that no booking system can do for you; this is where it goes.
Replaces the testimonials page nobody has updated since 2023, the feedback form built in Google Forms that nobody reads, and the newsletter half your families never opened.
Common questions
How do students and parents get asked for a review?
In the app. After a session finishes, a short review card appears on the student's and the parent's dashboard the next time they sign in — a one-to-five rating, optional tags for what went well and what could be better, and an optional comment. It stops appearing about a month after the lesson, and they can change what they wrote for a week. To be precise about what ClassQuill does not do: it does not email or text your families to ask for a review, and it does not run follow-up sequences. The ask sits where they already are, right after the lesson they're being asked about.
Can we choose which reviews appear publicly?
Not individually, and that's deliberate. Whether a written comment is published is the reviewer's decision — they tick a box when they leave it. As the organisation you have one switch that turns public reviews on or off for everyone, and a tutor's rating only starts showing once at least three people have rated them. What you can't do is remove a single review you didn't like. Reviews an organisation can curate are worth very little to the parent reading them, so ClassQuill doesn't offer it.
Do tutors see who left their feedback?
No. A tutor sees their average, how often each tag was chosen and the comments themselves, with no name attached — and no individual entries at all until three people have rated them, so a tutor with one student can't work it out by elimination. Owners and admins do see it attributed, under Analytics, with anything rated two stars or below listed first. If a rating is four or five the tutor is told straight away; anything lower is held until nine the next morning in their own timezone.
Can we show ClassQuill reviews on our own website?
Yes. Your organisation gets an embed snippet — one script tag and one div — that you paste into Wix, Squarespace, WordPress or a site you built yourself. It renders your published reviews with their star rating, the reviewer's first name and last initial, the comment and the date, and it updates itself as new reviews come in. It's read-only and isolated from your own page's styling, so it can't break the rest of the site.
Does ClassQuill collect our Google or Trustpilot reviews?
No. ClassQuill collects and publishes reviews of its own, and it doesn't read anything back from Google, Trustpilot or any other review site — there's no monitoring dashboard and no aggregated score pulled in from elsewhere. What it does give you is a body of verified feedback from families who actually had the lessons, on surfaces you control: your tutor profiles, your public page and your own website.
What's the difference between publishing to the portal and to the website?
Two independent tick-boxes on the same post. Publishing to the portal puts it in-app under News for everyone you teach — including one-to-one students who were never in a classroom — and notifies them. Publishing to the website puts it on your own public address, either a yourcentre.classquill.com subdomain or a domain you already own. You can do either, both or neither, and the public one is rendered on the server with its own title, description, canonical URL and sitemap entry, so it's a page search engines can actually read.