FAQ

Questions tutoring-company owners ask

Everything owners want to know before switching — pricing, setup, getting paid, integrations and compliance. Still stuck? Contact us and we'll answer before you commit.

Pricing & plans

How much does ClassQuill cost?

A$20/mo for your first tutor, then A$6/mo for each additional tutor — the full learning platform is included for every tutor and unlimited students are free. The only other cost is the optional AI Assistant add-on, priced per active user — the same price whether it's turned on for a student or for a tutor, and you can resell the student side to families. Use the pricing calculator to see your exact total, or we'll size it on a demo.

Are students really free?

Yes. Unlimited students use the platform at no cost — you only pay for tutor seats. The AI Assistant add-on is the one exception: it's optional and priced per active user, whether that user is a student or a tutor, so you decide who it's switched on for.

Is there a free trial, and am I locked into a contract?

Every plan starts with a 30-day free trial and no card required. There's no long lock-in, and we take 0% on your payments and payouts. Set it up yourself, or book a demo and we'll get you going.

Setup & migration

How long does setup take, and how does migration work?

Most centres are up and running in days, not weeks. We help you bring students, tutors and your schedule across from your current tool or a spreadsheet, then you drop everyone straight onto the calendar. Book a demo and we'll map your migration on the call.

Will my tutors actually use it, or resist it?

It saves them time, so it tends to stick. Tutors set homework once and it auto-marks, and parent updates generate from real results — less admin, not more. They walk into each session already knowing where a student dropped marks.

Payments & payroll

How does invoicing and getting paid work?

Invoices auto-draft the moment a session completes, with Stripe payment links so families can pay online, and everything reconciles into Xero. Drafts are reviewed and sent today; fully-automatic send and dunning is on the roadmap.

How do I pay my tutors?

Tutor payroll runs through Stripe Connect direct payouts — no separate spreadsheet run — and we take a 0% take-rate on those payouts. Pay is calculated from the sessions your tutors actually delivered.

Integrations & AI

What does ClassQuill integrate with?

Xero and MYOB for accounting, Stripe for payments and payouts, Basiq for banking, and Daily for built-in video — connected without a project plan. If there's something else you need, tell us; we build the integrations our customers ask for.

Can I connect ClassQuill to my own AI tools like ChatGPT or Claude?

Yes. ClassQuill speaks MCP, so Claude, ChatGPT and other AI tools plug straight in — ask about your business, pull reports and make changes in plain English. No code, no contractor, no ticket queue.

The learning platform

What can students and tutors do in the learning platform?

Tutors assign from a curriculum-aligned question bank; homework and practice are auto-marked with tutor review, and students can sit timed exam mode and mock SACs in-platform. A study assistant keeps students moving between sessions, and parent-ready progress reports generate from real results instead of being written by hand.

Can students ask their tutor about a specific question?

Yes. On any question, a student can bookmark it for revision or send it to their tutor with their draft answer and whiteboard working attached. The tutor gets it in chat and can reply or work through the question directly. Tutors also see which questions multiple students in a class have saved — a ready-made revision list for the next session.

Compliance, security & branding

Does ClassQuill help with Working With Children Checks and compliance?

Each tutor has a profile where you record their WWCC and contract details during onboarding, so your compliance records live alongside the roster instead of a separate spreadsheet. We also publish a free Working With Children Check compliance checklist for Australian tutoring businesses.

Is my data secure, and do I own it?

Your data is yours and you can export it at any time. We take minors' data seriously, payments run through Stripe, and accounting syncs to Xero. Your students and parents only ever see your centre, not another vendor.

Can I brand ClassQuill as my own?

Yes — white-label branding is included. Your students and parents see your centre's name and logo, not ours, across the portal they log in to.

30-day free trial · no card required